Privacy Statement ISC

December 12, 2019

Your privacy is very important to internationalseniorconcepts.fr. We therefore adhere to the privacy law. This means that your information is safe with us and that we always use it properly. In this privacy statement we explain what we at ISC.fr do with information we receive from you.

If you have any questions or want to know exactly what we keep of you, please contact [email protected] 

1. Online forms and Newsletter

With the contact form you can ask us questions or make requests.

For this we use your phone number, name and address. We do this based on your permission. We keep this information until we know for certain that you are satisfied with our response and six months thereafter. This way we can easily access the information in case of follow-up questions. It also allows us to train our customer service to become even better.

You can subscribe to our newsletter. It contains news, tips and information about our products and services. You can cancel this subscription at any time. Every newsletter contains an unsubscribe link.

Your email address will automatically be added to the list of subscribers. This information will be kept until you cancel your subscription.

2. Advertising

We would like to send you advertisements about offers and new products or services. We do this:

• by post
• by email
• on social media
• through Google Ads

You can object to this advertising at any time. Each letter explains how to do this. Each email contains an unsubscribe link. You can block us or use the unsubscribe option.

2.1 Advertisements

Our website displays advertisements. We see if people like them and use that information to improve our future advertisements and offers.

3. Providing to third parties

We work with certain companies to ensure that your order is handled properly. If necessary, these companies will receive the above-mentioned personal data. With an agreement, we ensure that these companies handle your data safely and confidentially.

It is possible that partners work together with other parties to achieve an optimal result. In that case, they will ensure that their partners also handle the personal data confidentially.

3.1 Provision to other companies or institutions

With the exception of the partners, who support the proper handling of your information, we will under no circumstances give your personal data to other companies or institutions, unless we are legally obliged to do so (e.g. if the police require it in case of suspicion of a crime).

Social media buttons are included on our website. These services can use these buttons to collect your personal data.

4. Cookies

Our website uses cookies. Cookies are small files in which we can store information, so you don’t have to keep filling in the same information in forms. But they also allow to see if you are a returning visitor to our site.

When you visit our website for the first time, we show a message to inform you about the cookies we use. 

You can disable the use of cookies in your browser settings, but some aspects of our website will no longer work properly without cookies.

5. Google Analytics

We use Google Analytics to track how visitors use our website. We have concluded a processing agreement with Google. This agreement contains strict rules about what they are allowed to track. 

6. Security

Security of personal data is very important to us. We ensure that your information is securely stored with us. We always adjust the security and pay close attention to what can go wrong.

7. Changes to this privacy statement

If our website changes, we must of course also amend the privacy statement. Always pay attention to the date above and check regularly for new versions. We will do our best to announce changes separately.

8. Access, modification and removal of your data

If you have any questions or would like to know what personal information, we have about you, please do not hesitate to contact us. See the contact details below.

You have the following rights:

• get an explanation of what personal data we have and what we do with it
• access to the exact personal data that we have
• correcting errors
• the removal of outdated personal data
• revoke consent
• object to a particular use

Please make sure that you provide us with the correct information, so there cannot be any mistake in identity. 

9. Filing a complaint

If you feel that we are not helping you in the right way, you have the right to submit a complaint to the supervising institution. This is called the Personal Data Authority.

10. Our contact details

ISC
The Linge 41
8253 PJ Dronten
[email protected]